If you click the preview/play button and audio doesn't play, first ensure that the volume controls in the preview player are not muted or set to zero.
Here are some other troubleshooting tips
- Log out then back in again
- Clear your browser's cache
- Try using a different browser
- The network connection may be slow and more time is needed to load the song into the preview player
If none of the above tips fix the problem, the preview may be temporarily unavailable - please try again later.